How we work
Four phases. No guesswork.
A fixed sequence, a fixed timeline and one team from first visit to launch day.
01
Discover
Weeks 1–2
We spend time in your practice, interview your team and patients, and audit every touchpoint you have today.
- On-site visit and team interviews
- Patient journey mapping
- Competitor and market audit
- Brand and web audit
02
Define
Weeks 3–4
Findings become a clear positioning, voice and brief that everyone in the practice can repeat.
- Positioning and messaging
- Brand personality and voice
- Scope and project brief
- Fixed timeline and budget
03
Design
Weeks 5–12
Identity, space, print and digital built in parallel as one coherent system, with scheduled reviews.
- Identity and guidelines
- Interior concept and specification
- Website design and build
- Print and collateral
04
Deploy
Weeks 13–16
We launch, supervise installs, train your team and track what changes in the first months.
- Install supervision
- Website launch and QA
- Team training session
- 30/60/90-day results review
One team
One partner. One timeline. One point of contact.
You shouldn't need to coordinate a designer, an architect, a web developer and a marketer. We do that.
- A single project lead from day one
- Weekly written updates
- Fixed scope, fixed timeline
- Everything delivered in your own files
- No surprise invoices
Let's price the practice you actually want to run.
Scoped estimate in two business days.